San Luis Obispo County Bridal Association Code Of Conduct & Ethics
For a business to succeed, it must earn the respect and confidence of those it aspires to serve.
The most significant factor in earning this respect and confidence is to act and conduct business in an ethical manner. Unethical business practices foster ill-will between customer and community, not only toward a particular business firm, but toward business as a whole. Every SLOCBA member has made a commitment to display leadership in ethical decision by following these fundamental practices:
This is Our Code of Conduct
We shall make accurate claims to our customers, use only competent testimonials, and strive to be open about all aspects of the products or services we offer. Communicate to your customers regarding prices and what services and/or products they will receive.
We shall uphold the principle of fair play and be vigilant against conduct which has the intent, capability, or effect of being deceptive towards our customers. Communicate what is in the contract.
We shall not merely abide by the law in a technical way but will strive to serve our customers with honest values, avoiding all devices and schemes which prey on human ignorance or gullibility. Honor all agreements made with customers and service providers. Observe all laws and obtain any license(s) required by law for your type of business.
We shall support a healthy marketplace for all through cooperation with customers, other businesses, and every person who would benefit from an ethical, free-market system.
- Self Regulation
We will honor all commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner. We will investigate and fully inform the consumer of any health, environmental, safety or other hazards posed by the normal use of our products or service. If a dispute arises, settle it professionally and promptly.